THEIR PRIMARY ROLE AND RESPONSIBILITIES
Across the scuba diving industry, a divemaster (DM) is the first professional certification level. Among the seven major and better-known dive agencies, there are subtle differences. For example, with additional training, RAID certifies DMs to teach some courses that do not involve in-water work, Action Camera for example. However, their primary role and what they’re certified and called to do is very similar across all major RSTC-member dive organisations. What’s not as well-known is exactly what that means in practice.
A RAID DM is trained to lead and supervise certified divers. An example would be to accompany them on a recreational-level wreck or reef dive. A RAID DM can assist instructors in the classroom, confined water, and during open water training. DMs also play a crucial role in the logistical and customer service aspects of dive operations. They are often key to building a strong relationship between any dive operation and its customers, and this may include sales and service.
More important is that a RAID DM often is an active and important part of the safety and well-being of students and customers… in and out of the water.
But, perhaps the most underrated ‘job’ of a RAID DM is to offer guidance and reassurance to students and other customers who are too shy or reluctant to approach their instructor. A RAID DM is a necessary bridge between these customers and ‘authority.’ A DM becomes the FACE of scuba diving.
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N.B. Under RSTC guidelines, a RAID-certified DM can lead divers certified through any recognized agency, including SSI, PADI, SDI, NAUI, BSAC, CMAS, and others. In other words, they do not have to work only in a RAID shop. However, local laws and regulations (work permits, etc.) take precedence.
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