WHEN WE ASK FOR FEEDBACK, THIS IS WHAT PEOPLE TELL US…
An important note for those of you who teach and mentor students: these are things students remark on when they look back on their coursework. And when divers discuss what they look for in an instructor, these are character traits that get mentioned again and again. In fact, these are statements that are at the core of the customer satisfaction survey we send to graduates from various programs, particularly students who have recently graduated from OW 20.
- My instructor was patient.
- My instructor was knowledgeable.
- My instructor made the course fun & enjoyable.
- My instructor made me feel safe.
- The class built my confidence as a diver.
- The course was well-structured and organised.
- I am satisfied with the outcome of my RAID course.
- I would recommend my RAID instructor/dive centre to friends and family.
Overall, a significant majority of student comments are positive. (Feedback scores on a five-star Likert Scale average above 4.7.)
Are these things you look for… would experiencing these things make a difference in your training? We think every one of these is vital and helpful…
Well done, team.